Contact Us Today...

Tel: 0800 37 37 02
Email: sales@reclinersltd.co.uk
Visit Us: Old Griffin Field, Windsor Street, Pentre, RCT, CF41 7JJ

Our commitment to service...

As a company, we feel that we have a responsibility to provide prompt, attentive, excellent customer service to all our external clients, the service level that Recliners is seeking to achieve needs to be viewed as the industry’s leader in customer service through our...

STAR SYSTEM:

Seamless Ability to perform what is requested/expected with little or no errors.
Trustworthy Ability to do and provide what is promised, accurately and in the agreed timeline.
Attentive To show interest, respect to someone else’s needs.To proactively take the initiative to communicate and solve problems.
Resourceful Ability to deal with issues effectively and promptly. Willingness to proactively offer solutions

 

Recliners will measure external customer service through an annual survey of our clients.

Examples of excellent customer service will be celebrated and areas for improvement will be addressed, ratings will be based on each of the core dimensions of the performance (Seamless, Trustworthy, Attentive & Resourceful)

 

 

 

 

 

  
   
 

 
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