Troubleshooting & Chair Safety

All recliner chairs contain moving parts. Users should exercise reasonable care to
ensure the safety of themselves and others.

Positioning - Do not place too close to a wall, heat source or other objects that may
be contacted when in operation. Position on a flat, level surface.

Moving - Only move when in the rest "closed" position. Ensure all brakes are
released. Only move on a flat, level surface.

Operation - To Recline the chair: Be well seated, steadily push down and forwards on the arms
and at the same time lean back slowly whilst reclining in the chair.

To Close the chair: Steadily pull backwards on the arms and at the same time sit up
whilst bringing the chair back upright. Ensure the reclining action underneath the
footrest remains clear from body parts, animal or objects to prevent trapping when
in operation

Do Not - Sit on the arms or footrest, push into or over a raised threshold.

1. Before operating the mechanism, always ensure that there is nothing to obstruct
the free movement of the chair. In particular, ensure that no children or animals
could be trapped in the front of the recliner or under the chair when it is closing.
2. Do Not allow children to play on or around the chair. Warn visitors with
children about the dangers of them playing on or around the chair. In order to
prevent unauthorised use, we recommend that the plug is removed from the wall
socket when the chair is not in use.
3. Ensure that no surplus wire is trapped inside the chair mechanism before
operating the action.
4. When the connection lead from the chair is plugged into the wall socket avoid
knocking into the cable, tripping over the cable or running over the cable with
castors.
5. To avoid the possibility of damage, always ensure that the plug is removed from
the wall socket before relocating the chair.
6. This is a heavy product, any relocation should be conducted by 2 people.
7. The chair should be located on a level and firm surface.
8. Do Not handle any of the electrical parts, with the exception of the hand
control unit, without first switching off the power supply at the wall socket.
9. When replacing the fuse in the plug always ensure that a standard 5 amp fuse
is fitted.
10. Do Not allow children to sit or jump on the footrest when it is extended as this
will put undue strain on the motor.
11. When changing batteries ensure that the power supply is disconnected.
For all other maintenance procedures contact your supplier.
12. The transformer should be placed flat on the floor, away from the chair
(Do Not place under the chair)
13. When handset is not being used it should be stored by being hooked onto the
outside of the pocket.

Frequently Asked Questions & Troubleshooting

Q Why is my chair running slowly?
A. The probable cause could be that the ELS (emergency lowering system) has kicked in due
to a power surge/disconnection. The ELS system will only function for 1 full cycle after each power surge/disconnection. To re-set the ELS you will need to switch off at the mains and replace the 2 x 9v
batteries. You will find the box to replace the batteries by lifting up the skirt on the back of
the chair. Pop out the batteries and re-connect the new ones.
* Remember to switch chair back on at the mains before trying to operate*

Q My handset is not responding to my commands?
A. Check all cables and connections to ensure nothing has been trapped or dis-lodged.

Q What does it mean if my electric chair feels lopsided or slanted?
A. It usually means that your chair is not down far enough to the ground so that the castors
are touching the floor, this will re-stable the chair correctly.

How do I clean my furniture? (General Care for Upholstery Velvets)
Fabric life can be extended with simple care. Cushions should be turned
(ifloose seat fitted) regularly to even out wear. We recommend the furniture be
vacuumed regularly using a soft brush for specific use on furniture.
Important Notice

All upholstery fabrics (especially velvet & chenille) are subject to pile pressure
and creasing to some degree. This is a natural characteristic and does not in
anyway detract from the durability of the fabric. This is not a fabric fault
nor will it detract from wearing properties of the material.

Permanent marking may occur if upholstery velvets come into direct
sunlight or direct heat, for instance, leaning a chair against a radiator or
placing a hot water bottle directly on the pile may permanently damage it.

To remove staining/spillages action must be taken immediately. For wet stains
use an absorbent kitchen towel or clean cloth. Scrape off solids gently making
sure not to rub against the grain. Clean area of staining carefully with ordinary
household mild detergent and water, using a gentle circular motion, then rinse
with lukewarm water. Allow to dry completely before touching.